DC Thomson Shop

Privacy Statement

This Privacy Policy forms part of the Terms and Conditions of Sale. By accepting our Terms and Conditions of Sale, you consent to our collection, use and transfer of your Personal Information as set out in this Privacy Policy. For the avoidance of doubt, the definitions listed in the Terms and Conditions shall apply throughout this Privacy Policy in addition to those set out below.

D C Thomson & Co (“We” “Us” “Our”) is committed to protecting your privacy and maintaining the security of any Personal Information received from you. We strictly adhere to the requirements of UK data protection legislation.

 
Definitions


What Personal Information is collected


How your Personal Information is used 


Disclosure of your Personal Information 


Updating your Personal Information 


Accessing your Personal Information 


General


Definitions

unless the context otherwise requires, in this Agreement the following expressions shall have the meanings set out below:-

"Affiliate" means organisations which we partner work or associate with;

"Group Companies" means Us and any of Our subsidiaries and each company in the Group Companies is a member of the Group Companies (the term "Subsidiary" shall have the meaning given to it by Section 1159 of the Companies Act 2006). Unless the Privacy Policy otherwise requires, the application of the definition of Group Companies to any company at any time shall apply to the Company as it is at that time.

 Top

What Personal Information do we collect?

We will collect Personal Information such as your name, telephone number (mobile and landline), address, delivery address (if different) and email address when you place an order. This allows Us to process and fulfil your order. You have the option to withhold personal information that is not required for the order process. When submitting an order via Our website or by post, your personal information will be collected by a third party acting on Our behalf that processes our sales for Us (“Third Party Sales Processor”). Where you make a purchase by telephone, Our staff will take your order and will pass your personal information to the Third Party Sales Processor. The Third Party Sales Processor will pass your payment details to a third party payment gateway in order to take payment to fulfil your order. For the avoidance of doubt, We do not hold your payment information, including your account number, anywhere on Our databases, servers or records. In line with Our duty as a Data Controller under the Data Protection Act 1998, We will take steps to ensure, as far as reasonably possible, that our Third Party Sales Processor, and as far as we are able, any third party payment gateway protects your personal information in accordance with the Data Protection Act 1998 and as set out in paragraph 4.3 of this Privacy Policy.


We may collect Personal Information about you from cookies (small information files sent out automatically by the website and then stored on your PC). We use cookies as part of our normal business procedures to track patterns of behaviour of visitors to Our website. Any information collected in this way can be used to identify you and to enhance your experience unless you change your browser settings. For more about cookies, specifically for AOL users, and how you can change your browser settings we suggest you read http://webmaster.info.aol.com/cookieguide.html


We may collect Personal Information about you, should you contact Us.

 Top

How do we use your Personal Information?

We confirm that any Personal Information which you provide to Us shall be used only for the following purposes and shall not be kept longer than as is necessary to fulfil these purposes:-


- To process your orders, and let you know of important things that affect you, for example changes to the website;

- To help diagnose problems with Our server, to collect general report information and to administer the website; 
- To understand what you want and provide you with better products, services and information and to notify you by email, post or telephone of any products or special offers which We or any of our Group Companies or Affiliates provide, unless you state that you do not want to receive marketing information by ticking the appropriate box. The information which We provide to you may be about products or special offers which are different to the Goods or Services you purchased from Us (if appropriate) and under which you provided us with your personal information. If you have agreed to receive marketing material of this nature but no longer want to receive marketing of this nature you can opt-out by contacting privacy@dcthomson.co.uk, by calling us at 0800 318 846 or if you have a DC Thomson shop account, you can view and amend your privacy preferences at the ‘My Account’ area on www.dcthomsonshop.co.uk by clicking on the “Amend My Privacy Preferences” link and sending Us an email. For the avoidance of doubt, you do not need to set up an account with Us to make a purchase;

-  To carry out research (for example, market research); and

-  We may use cookies on a limited basis to improve the performance of particular website pages, and to help Us analyse how Our users use the website.

-  We follow strict security procedures in the storage and disclosure of your personal information which you have given Us, to prevent unauthorised access in accordance with UK data protection legislation.

 Top

Disclosure of your Personal Information

We will not disclose your Personal Information to any third party except as in accordance with this Privacy Policy or as required by law or any regulatory obligation to which We are subject.

We may from time to time exchange your Personal Information with a member of Our Group Companies or Affiliates for the purposes of allowing them to send you information on their goods or services by email, telephone or post, unless you tell Us that you do not agree to the disclosure of your Personal Information in this way by ticking the relevant box at the time of collection of your Personal Information. If you have agreed to receive marketing material from Our Group Companies and/or Affiliates, but no longer want to receive this information, please contact the relevant Group Company or Affiliate.

We will disclose your Personal Information to our employees and companies working on Our behalf for the purposes set out in Clause 3.1. Where We use third party companies to process your Personal Information on Our behalf, these companies are bound by strict contractual provisions with Us and have no right to use your Personal Information except on Our behalf and only for fulfilling the task they have been contracted to do.

We may disclose your Personal Information to third parties if We, or substantially all of Our assets, are acquired or are in the process of being acquired by a third party, in which case Personal Information held by Us, about Our customers will be one of the transferred assets.

 Top

Updating your Personal Information

We aim to keep the Personal Information We hold about you accurate and up-to-date. If you tell Us that We are holding any inaccurate Personal Information about you, We will delete it or correct it promptly. Please email Us at privacy@dcthomson.co.uk, call Us at 0800 318 846 to update your Personal Information or if you have a DC Thomson shop account, you can view and update your details at the ‘My Account’ area on www.dcthomsonshop.co.uk.

 Top

Accessing your Personal Information

If you would like access to the Personal Information that We hold about you, you can do this by emailing Us at privacy@dcthomson.co.uk. There may be a nominal charge of £10 to cover administration costs.

 Top

General

We reserve the right to modify or change this Privacy Policy at any time, with or without notice to you and you confirm that We shall not be liable to you or any third party for any change to this Privacy Policy from time to time. It is your responsibility to check regularly to determine whether this Privacy Policy has changed.

 Top

If you have any questions about your Personal Information, or practices of this website, or if you want your Personal Information removed from Our marketing list, please contact privacy@dcthomson.co.uk

 

Stay up to date with latest offers, news and products direct to your inbox
  • Need help?

    Please note that Web Chat is only available Mon - Fri, 09:00 - 17:00.